Refund & Exchange Policy for Candles and Scents

We take pride in the quality and craftsmanship of our candles and scents products. Please read our policy carefully before making a purchase.

1. All sales are final. Once goods are taken from the premises, they are non-refundable.
2. Customers are encouraged to inspect and test scents before completing their purchase.
3. Defective Products: If a candle or scent product is found to be defective at the time of sale (e.g., damaged wick, leaking container), it may be eligible for exchange. Defects must be reported immediately upon receipt.
4. We do not accept returns or exchanges for reasons related to personal scent preferences once the product has left the store.
5. Products damaged due to misuse, improper storage, or after leaving the premises are not eligible for exchange.
6. By completing a purchase, customers acknowledge and agree to this policy.

Thank you for supporting our handcrafted creations and respecting our store policies.